Job Vacancies for Area Sales Manager, State Business Manager (Nationwide) at Airtel Nigeria
Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.
We recruiting to fill the position below:
1. Area Sales Manager (Nationwide) at Airtel Nigeria
Location: Nigeria
Job type: Full-time
Job Description
- To maximize revenue and subscriber acquisition (gross and net additions) opportunities in assigned territory through channel effectiveness (wholesale & retail), adequate recharge availability and implementation of planned sales & distribution and marketing strategies.
Job Responsibilities
To achieve recharge sales target within state/area:
- To ensure adequate availability of all recharge denominations in sub-CP and retail points.
- To ensure channel partners are making stock available and distributing to their network of sub-CPs and retailers.
- To achieve ERC, RCV and E-pin target in agreed ratios.
- Constantly identify opportunities for driving activation and recharge sales within territory.
Achieve Share of Gross & Net Additions:
- Ensure full-fledged achievement of Gross Adds targets by driving market initiatives in assigned area.
- Effective management of direct activation teams and monitoring of CP bus activation activities.
- Other initiatives to increase GAD including new site launch.
- Ensure activation of Quality GADs in assigned area.
- Develop and implement activities that will increase SONA in assigned area.
- KYC Optimization at Trade level by ensuring adequate and functional deployment of KYC kits.
- Drive KYC inactivity to nil.
Channel branding and visibility:
- Ensure appropriate and effective outlet branding is carried out in line with the “look of success” within the territory.
- Effective management of POS stock in warehouse to avoid damage, wastage and obsolete materials.
- Train Market Developers on POS deployment in line with “look of success”.
- Identify visibility opportunities for Airtel brand within the territory.
- To ensure ITP increases and gives impetus to iCMS and iRMS.
BTS Management:
- Ensure constant CLS elimination.
- Develop subscriber acquisition and other marketing initiatives to drive revenue in CLS site locations.
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- New Site Launch Plan and Distribution Preparedness.
- Effectively drive and manage target driven initiatives and projects.
Industry Awareness/Competition Intelligence:
- To effectively report competitive activities within assigned territory and implement adequate counter initiatives.
- Track on-going initiatives in Market.
- To immediately address or escalate any unusual competitor activity and sale support that may be a threat to performance of the business.
Distribution Infrastructure:
- To recruit appropriate number of Retailers- in line with scientific distribution requirements.
- Migrate all other retailers to become one stop shop.
- To identify and recruit suitable sub channel partners in territory for effective product re-distribution.
Decrement:
- Implementation of customer driven activities (product launches, town storms etc.) in assigned area.
- Drive voice and data business performance implementation of revenue generating activities and initiatives in assigned territory.
Educational Requirements
- Bachelor’s Degree in Social Sciences, Marketing, Business Management, Engineering or Computer Science.
- Master’s in business administration or management will be an advantage.
- Project management qualification will be an advantage.
Relevant Experience & Skill:
- 3+ years of commercial/ business management experience.
- Team leadership experience.
- Product/ Service development.
- Product/ Service management.
- Interpersonal skills.
- Customer orientation.
- 1 – 2 years of relevant experience in Airtel products
- Computer literacy.
- Sales knowledge.
How to Apply for Area Sales Manager (Nationwide) at Airtel Nigeria
Interested and qualified candidates should:
Click here to apply
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2. State Business Manager (Nationwide) at Airtel Nigeria
Location: Nationwide
Job type: Full-time
Job Description
- To plan, monitor and ensure achievement of customer and revenue market share objectives set for state operations by supervising/ influencing multiple teams to deliver operational excellence in network operations, customer service, channel management and market expansion.
Job Responsibilities
Increase Revenue earning customer net additions – Prepaid & Postpaid:
- Identify and formulate state sales strategies to help Drive gross additions.
- Supervise health of acquisitions, compliance on activations.
- Oversee activating connections as per the stipulated turnaround times.
Increase Revenue from the State:
- Meet the Revenue targets for Prepaid and Postpaid in the State.
- Focus on revenue growth through Data and Smartphone growth.
- Focus on revenue growth by driving high value customers through MNP & Postpaid & Smartphone customers.
Expand distribution Width and Depth:
- Identify and formulate state sales strategies to help drive distribution across showrooms and Dealer Service Agents.
- Ensure expansions to align to dimensioned number of Active Easy Charge Outlets.
- Establish SIM Selling outlets and other categories of retail outlets as a % of Easy Charge outlets.
Network Coverage & Quality:
- Network Optimization.
- New Sites ROI and deployment.
- Follow through with ZTOs in delivering cell availability, quality of calls and reduction of outages at sites within state.
Deliver Showroom Experience:
- Identify and formulate Customer Service Delivery Strategies to help improve Customer Satisfaction scores.
- Ensure provision of standard Infrastructure at state showrooms.
- Ensure showroom employees are up skilled in industry training and certifications for the role.
Achieve Employee Engagement scores in line with the Engagement target for the State Business area:
- Continuously motivating the front-line employees through leadership by examples.
- Implement all action plans that will address hygiene issues etc. from engagement survey.
Educational Qualifications
- Bachelor’s Degree in Management or related Social Sciences.
- Master’s in business administration would be preferred additional qualification.
Relevant Experience & Required Skills:
- 10+ years of varied experience in Sales & Marketing with at least 2 years at middle management level handling independent businesses.
- Relevant experience in Telecom industry is desirable.
- Good interpersonal skills.
- Customer centric.
- Sound understanding of Sales systems and Process.
- Creative self-starter.
- Result Orientation.
- Great problem-solving skills.
- Good communications skills.
How to Apply for State Business Manager (Nationwide) at Airtel Nigeria
Interested and qualified candidates should:
Click here to apply
