Apply for Sterling Bank Plc Job Recruitment 2021 – Sterling Bank Plc “Your one-customer bank” is a full service nationwide business financial institution in Nigeria. In over 50 years of operations, Sterling Bank (previously NAL Bank) has developed from the nation’s pre-eminent funding banking establishment to a fully-fledged business financial institution; and accomplished a merger with 4 different banks – Indo-Nigeria Merchant Bank, Magnum Trust Bank, NBM Bank and Trust Bank of Africa – as a part of the 2006 consolidation of the Nigerian banking trade.
APPLY FOR : Massive Recruitment at Tecnimont Nigeria Limited
Applications are invited for:
Title: Code To Bank 2.0 Talent Recruitment Programme at Sterling Bank Plc Job Recruitment 2021
Location: Lagos
Job Type: Full-time
Specialization(s): Technology
Job Summary
- Code to Bank is a Tech centered expertise attraction initiative geared toward harnessing the worth of the huge Tech skills in Nigeria and probably globally.
Job Description
- The Don Tracker; Blockchain Engineer
- Ruler of the Fleet; Technical Writer
- The Knight’s watch; Back End Engineer
- The Bannerman; Front finish Engineer
- The Queensguard; DevOps
- The Army of the South; UI/UX Engineer
- The Muliti-faced Asssassin; Mobile Devs
- Mistress of the Citadel; Product Manager
- The First Son; Product Designer
- The Silver Company; Content Analyst.
Job Experience
- Warrior (1 – 2 years of confirmed expertise/ equal skillset
- Knight (3 – 4 years of confirmed expertise/ equal skillset)
- Lord Commander (5 – 8 years of confirmed expertise/ equal skillset).
Interested and certified candidates should:Click here to apply
Job Title: Customer Center Lead at Sterling Bank Plc Job Recruitment 2021
Location: Lagos
Job Type: Full-time
Specialization(s): Customer service/Call middle
Job Summary
- To practice, put together, inspire, and lead Customer Service Officers to fulfill targets and supply wonderful service to clients.
Job Description
- Maintain and develop inside help and repair high quality requirements.
- Review Customer Care brokers’ conversations (calls, emails, chats, and many others) and assess help interactions primarily based on inside requirements.
- Review Service supply and interplay in branches to make sure requirements are met.
- Accompany evaluations with significant and constructive suggestions.
- Create methods to enhance help KPIs.
- Help brokers enhance their performance with particular directions and fixed help by mapping the necessity for coaching and onboarding packages and provoke these initiatives.
- Monitor customer support performance and create reports that mirror help performance.
- Create instructional supplies to make sure data constructing for all service officers and perform trainings.
Job Experience
- First Degree in any discipline
- 1 – 2 years associated work expertise.
Interested and certified candidates should:Click here to apply
Application Deadline for Sterling Bank Plc Job Recruitment 2021: 14th May, 2021.
Job Title: Quality Assurance Specialist at Sterling Bank Plc Recruitment 2021
Location: Lagos
Job Type: full-time
Specialization(s): Quality Assurance/Control
Job Summary
- To keep a excessive and constant stage of service high quality and make sure that whatever the consultant approached or the help channel used, clients at all times get equally wonderful service.
Job Description
- Maintain and develop inside help and repair high quality requirements.
- Review Customer Care brokers’ conversations (calls, emails, chats, and many others) and assess help interactions primarily based on inside requirements.
- Review Service supply and interplay in branches to make sure requirements are met.
- Accompany evaluations with significant and constructive suggestions.
- Create methods to enhance help KPIs.
- Help brokers enhance their performance with particular directions and fixed help by mapping the necessity for coaching and onboarding packages and provoke these initiatives.
- Monitor customer support performance and create reports that mirror help performance.
- Create instructional supplies to make sure data constructing for all service officers and perform trainings.
Job Experience
- First Degree in any discipline
- 1-2 years associated expertise.
Interested and certified candidates should:Click here to apply
Application Deadline 18th May, 2021.
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